Frequently Asked Questions

​How Do I Place An Order?

 

You can browse all items in any of my Shops and select by placing the items in your shopping cart. All of my work are originals. So they make VERY unique gifts! I am more than happy to create a commission piece for you, as well. Please contact me through my website contact page for commission requests.

 

All items are payable online using Paypal or STRIPE. You can choose your method of payment using Paypal (credit or debit card). It's easy to create a free Paypal account! Simply go to www.paypal.com and create an account.

 

All jewelry items come packaged ready for gift giving. I include a special storage pouch, anti-tarnish tab (if silver), and polishing cloth.

Framed paintings are shipped ready to hang on the wall or place on a shelf (mini-paintings). If you need any assistance in hanging your artwork, please feel free to reach out and ask questions on my contact page

 

Shipping

For ready-made items, I will ship the next day. For custom orders, I will ship 1-2 weeks from placement of the orders. All items are shipped via USPS with optional insurance. 

Holiday Shipping

During peak holiday season I will ship items within 2-3 days of your order. All items will be shipped USPS with optional insurance. All items will include free gift wrapping. 

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Returns & Refunds

 

Returns are accepted on ready-made items ONLY. You are responsible for shipping costs on returned items. Shipping must take place within 5 days from receipt of the item(s). No refunds will be issued until I receive the returned item in the same condition as it was initially shipped.  

Sorry, but I will not accept returns on custom items.

How to care for your jewelry

Here are some tips on caring for your enameled or mixed metal jewelry pieces:
  • Handle jewelry carefully when putting it on or taking it off to avoid dropping it and chipping the enamel.

 

  • Wrap enamel jewelry in tissue paper before storing to prevent the glass coating from sustaining chips or scratches.

 

  • Place jewelry in a storage container where it won't bump against other items. This will also prevent chipping.

 

  • Wipe the enamel surfaces with a soft cloth to remove dirt and smudges. Microfiber cloths work well.

 

  • Polish oxidized copper edges with a silver polishing cloth to restore enamel jewelry's original finish.

 

  • Rinse with lukewarm water and use a soft cloth to pat the enamel jewelry dry.

 

  • If you like the look of darkened, oxidized copper, don't polish the edges of your enamel jewelry, as this will remove the patina.

 

  • Never wrap enamel jewelry in plastic or other non-breathable materials. This will trap in damaging moisture.

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